Privacy Policy

This Privacy Policy describes how PayCryptoPal ("we," "us," or "our") collects, uses, and discloses your information when you use our website, mobile application, and services (collectively, the "Services").

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: When you create an account, we collect your name, email address, password, and other information necessary to set up your account.
• Identity Verification Information: To comply with financial regulations, we may collect government-issued identification, date of birth, social security number, address, and other information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.
• Financial Information: We collect information about your cryptocurrency transactions, wallet addresses, and transaction history.
• Contact Information: If you contact us, we collect information such as your name, email address, and the contents of your message.

1.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• Device Information: We collect information about the device you use to access our Services, including device type, operating system, browser type, and mobile network information.
• Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the page you visited before navigating to our Services.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send transaction confirmations
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Communicate with you about products, services, and events
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Personalize your experience and provide content and features relevant to your interests

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
• With Your Consent: We may share information with third parties when you consent to such sharing.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Object to or restrict the processing of your personal information
• Data portability (receiving a copy of your personal information)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@paycryptopal.com.

5. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

• The right to know what personal information we collect and how we use it
• The right to delete personal information we have collected
• The right to opt-out of the sale or sharing of personal information
• The right to non-discrimination for exercising your rights
• The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us at privacy@paycryptopal.com.

6. Children's Privacy

Our Services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can delete it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@paycryptopal.com